INTRODUCTION 

Welcome to the Website of Kare voyage Private Limited. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our website or services. By accessing our website or using our services, you agree to the terms and conditions mentioned in this Privacy Policy.

1. GENERAL 

• The website platform is owned and operated by Kare voyage Private Limited (“We” or “Us” or “Our”), a full-service Tour and Travel company engaged in providing full service and customized group tours through India and outside the territory of India. This privacy policy applies to all current and former users accessing or using our platform, or otherwise engaging with us through email or other means (collectively, “You” or “Your”). 

• The collection, processing, or decimation if any of any information during delivery of services, or other contractual or commercial engagements that we may enter into, will be done in accordance with the specific terms applicable thereto, and not by this Privacy Policy. 

• Accessing or using our platform or by providing us information otherwise, you confirm that you have the capacity to enter into a legally binding contract and have read, understood and agreed to the practices and policies outlines in this Privacy Policy. 

• You hereby explicitly consent to our collection, use, sharing and disclosure of your information as described in this Privacy Policy. 

• We may at our discretion modify, add or delete from this Privacy Policy from time to time, and your continued access to, or use of the Platform, will be deemed to be an acceptance of the said changes. If you do not agree with this Privacy Policy at any time, in part or as a whole, do not access/use the Platform or services provided through the Platform, or provide us with any of your information then you may contact us at grievance@karevoyage.com. 

• If you are accessing or using the Platform from any location outside India, you do so at your own risk, and will be solely liable for compliance with any local laws, as may be applicable.

2. INFORMATION WE COLLECT AND HOW WE USE IT

   We may collect personal information including but not limited to:
   

• Contact Information which includes Name, Email Address and Phone Number.

   

• Booking Information which includes Travel Itinerary, Travel Preferences, and other such Details.

   

• Payment Information if provided and which includes Credit Card Details (Processed Securely through Third Party Payment Processors).

   

• Technical Information which includes IP Address, Device Information and Browser Type.

   

• User Information which includes Demographic Information such as Age, Gender and Current Location, Behavioral Information, and Indirect Information.

   

• We collect your information either directly from you through online or offline documentation and/or the Platform or indirectly using different technologies. Including information provided if you visit our Officers to enquire about, or avail our Services or attend any Seminars, Webinars, Conferences or Events organized by us.

• We use the information collected for the following purposes:
  • Providing Services which includes facilitating Bookings, Reservations, and Travel-Related Services or for internal official purposes.
  • Communication Purposes which include sending Important Updates, Confirmations, and Promotional Material.
  • Improving Services which includes Analyzing Data to enhance our Website, Products, and User Experience.
  • Legal Compliances which include Meeting Regulatory, Taxation, Auditory and Legal Requirements.
  • For Non-Targeting reasons such as frequency capping, compliance, information reporting or delivery, market research or product development purposes.
  • For inviting you for Seminars, Webinars and Workshops conducted by us which we may believe to be of interest to you.

• We may share your information with:
  • Service Providers which include Third-Party Partners who assist in delivering or providing our services.
  • Legal Authorities in response to Legal Requests or when required by law.
  • Business Transfers in connection with a merger, sale or acquisition.

3. SECURITY MEASURES

• We endeavor to maintain physical, technical, and procedural safeguards that are appropriate to protect your information against loss, misuse, copying, damage or modification and unauthorized access or disclosure.

• We employ industry-standard security measures to protect your information from unauthorized access, disclosure, or alteration. However, no method of transmission over the internet is completely secure and we cannot guarantee absolute security. We shall not be liable or responsible for any breach of security or for any actions of any third parties or events that are beyond our reasonable control including but not limited to acts of Governments, Computer Hacking, Unauthorized Access to Computer Data and Storage Device, Computer Crashes, Breach of Security and Encryption, Etc.

• The Platform may contain links to Third-Party Websites and Services (“Third Party Services”). We have no control over such Third-Party Services, which are provided by persons or companies other than us. We are not responsible for any collection or disclosure of your information by such companies or persons thereof.

• We are not liable for any loss or damage which may be incurred by you as a result of the collection and/or disclosure of your information via Third Party Services. We shall not be liable for any disputes arising from or in connection with such transactions between you and the Third Parties.

• Such Third-Party Websites, and external applications or resources, accessible via the Platform may have their own privacy policies governing the collection, storage, transfer, retention and/or disclosure of your information that you may be subject to. You must exercise reasonable diligence, as you would in traditional offline channels and practice judgment and common sense before committing to any transaction or exchange of information, including but not limited to reviewing the Third-Party Website or Applications Privacy Policy.

4. COOKIES AND TRACKING TECHNOLOGIES

• We use cookies and similar technologies to enhance your experience on our Website. You can manage cookie preference through browser settings.

5. YOUR CHOICES
   • You have the right to:
     • Access and update your personal information.
     • Opt – out of marketing communications.
     • Request for deletion of your data if any provided which shall be done after reasonable time unless we are required to keep certain information for legal purposes.

• Should you choose to delete your personal data or information or modify it in a way that is not verifiable by us or leads to such Personal Information being incorrect. We will be unable to provide you with access to our Platform, and such deletion or modification may be regarded as the user seeking to discontinue access to our Platform.

• We reserve the right to verify and authenticate your identity, and your personal information to ensure accurate delivery of services through the Platform.

• Access to, modification, alteration, correction, updating or deletion of your personal information may be denied or limited by us, if it would violate another person’s rights and/or is not otherwise permitted by applicable law.

• You may review, correct, update, or change your personal information on the Platform by emailing us at grievance@karevoyage.com.

6. CHILDRENS POLICY

• Our services are not intended for individuals under the age of 18 (Eighteen) years. We do not knowingly collect or maintain information for any person below the age of 18 years.

7. CHANGES TO THIS PRIVACY POLICY
   • We reserve the right to update this Privacy Policy periodically. Please review the policy regularly for any changes.

• In the event of a change in the law applicable to data protection in India, you hereby expressly consent to our continues use, storage, collection and disclosure of your information including personal information to the fullest extent permitted under such applicable law. We may reach out to you for obtaining additional consents and approvals as required under the amended law and you will be required to comply with such requests. Should you choose to not provide us with such additional consents and approvals. We may have to discontinue your access to the Platform.

• In case you have any objection to the changes made in the Privacy Policy then you may reach us within a period of 7 (Seven) days from the date of change of the Privacy Policy by emailing to us at grievance@karevoyage.com.

8. DISCLAIMER

• We cannot ensure that all your information including Personal Information will never be disclosed in ways not otherwise described in this Privacy Policy. Therefore, although we are committed to protecting your privacy, we do not promise and you should not expect, that your information or private communications will always remain private. As a user of the Platform, you assume all responsibility and risk for your use of the Platform, the internet generally, and the information you post or access and for your conduct on and off the Platform.

9. INDEMNITY

• You agree and undertake to indemnify us in any Suit or Dispute or Arbitration Proceedings by any Third Party arising out of disclosure of information by you to Third Parties either through our Platform or otherwise, and your use and access of websites, applications, and resources of Third Parties. We assume no liability for any actions of Third Parties regarding your Information or Personal Information you post or access and for your conduct on and off the Platform.

• If you submit or upload content to our website, you represent and warrant that you have the necessary rights to do so. You agree to indemnify against any claims, damages, or liabilities arising from interactions with Third Parties through our Website.

• If you breach or violate any terms and conditions of use or policies outlined on our Website, you agree to indemnify us for any resulting losses, damages, or expenses.

10. CONTACT US
    If you have any questions or concerns regarding this Privacy Policy, please contact us at grievance@karevoyage.com.